📦 Shipping Policy

Shipping Rates
Shipping costs are calculated based on destination and displayed at checkout.

Due to the handmade nature and varying sizes of the products, shipping costs may slightly vary depending on the item.

Processing Time
All items are handmade or finished to order.

Please allow several weeks for production before shipping. Each piece requires time, care, and attention to detail to ensure the highest quality.

You will be notified once your order is ready to ship.

Communication
If you have any questions about your order or production time, feel free to contact us at any time:
📧 [email protected]
📱 Instagram: @artbyum

Estimated Shipping Times

•  France: 3–5 business days 
•  Europe: 5–10 business days 
•  USA: 7–15 business days 
•  Rest of the world: 10–20 business days 

These are estimated delivery times and may vary.

Customs & Import Fees
International orders may be subject to customs duties or import taxes. These fees are the responsibility of the buyer.

Responsibility
Once shipped, we are not responsible for:

•  Carrier delays 
•  Customs processing 
•  Lost or stolen packages marked as delivered 

Tracking
Tracking is provided whenever possible.